The check-in/check-out feature really encompasses the guest experience and the actions the partner must take to provide quick service to the guest while maintaining sound business practices as a hospitality provider. With the room assignment grid, hoteliers are provided with the ability to see in aggregate everyone coming to their property on a given day. Adding in the check-in/check-out feature enables the room assignment grid to be more robust by relaying status information, very useful information for front desk and housekeeping tasks.
Actions to be covered include:
- Allow hotelier to be able to acknowledge the guest has started their stay and gained access to their room
- Allow hotelier a way to acknowledge the guest has finished their stay and is leaving the property
- Be able to mark a guest is no-show, important for billing and availability purposes
